Toronto Movers - Energy Crew Moving & Transportation

Getting ready for the move

ur promise of an enjoyable moving experience goes beyond loading and unloading a moving truck. We are committed to providing a caring attitude, professionalism and dedicated customer service.

Here's an important guideline that will help you plan a successful move.

• Step 1 - Planning your move

  Contact us today to discuss the details of your move and get a free quote.
  If deemed necessary, your agent will help you schedule a free home survey to better assess your needs so we can provide you a comprehensive cost estimate.

• Step 2- Scheduling your move

  After carefully considering the benefits of hiring us as your professional Toronto moving company, you should schedule your move at least 2 weeks in advance to ensure you can move on the date and at the time of your choosing. If you need a last-minute move, don't worry! We will work hard to accommodate you; especially if you have a flexible schedule.

• Step 3 - Before the move

  Now that your booking has been confirmed, you should take some time to organize your belongings and reserve your elevator at the place of origin and at the destination.
  
  Don't forget to ask about our professional packing services to ensure your special items are packed and cared for properly. You can read more about packing your items in our moving and packing tips section.
  
  You should also find some time to read about your rights and responsabilities as a customer and don't forget to signal a change of address to your local post office.

• Step 4 - During the move

  On the moving day the Foreman will go over the list of items being moved and provide you a moving agreement form highlighting the terms of service and your your rights and responsabilities as a customer. You will need to sign it and we recommend that you review it carefully along with any other document you will receive. Once signed, the loading process will begin.

• Step 5 - After the move

  Upon completion of the move, the foreman will again present you the moving agreement form to record the finish time and your signature will indicate your agreements. The foreman will require payment immediately after you have signed the moving. We require that you or the person designated to handle the payment be at the destination before the move is completed.
  
  Acceptable forms of payments are: cash, certified check, or money order. A credit card may be used when arranged in advance.

• Step 6 - Your feedback

  Energy Crew Moving & Transportation values your feedback. Your opinion helps us know what we could do better and what we're doing right. As part of our on-going effort to provide our customers with the best service there is to offer in the moving industry, we encourage our customers to take 5 minutes of their time to tell us more about their moving experience in our Customer Satisfaction Survey.