Additional terms of service

 

What you should know to prepare for your next move

T

o help you prepare for your next move, we've compiled a short list of additional terms of service that regulate moving services rendered by Energy Crew Moving & Transportation Inc.

For a complete list of terms, please refer to the reverse side of your bill of lading. Energy Crew reserves the right at any time to change or discontinue without notice, any aspect or feature of this page. Unless otherwise specified, Energy Crew Moving & Transportation Inc. shall be referred to as "The Carrier" to simplify the language used on this page. Usage of this site constitutes acceptance of our Terms of Use.


Exemptions from Liability

The carrier shall not be liable for:

Loss, damage or delay to any goods described in the Bill of Lading caused by an Act of God, the Queen’s or public enemies. riots, strikes, a defect or inherent vice in the goods, the act or default of the consignor, owner or consignee, authority of law or quarantine.

b) i) Damage to fragile articles that are not packed, moved and unpacked by the contracting carrier, his agent or employee(s). These include but are limited to glass, marble, ceramic, lamps, Lampshades, stereos, VCR’S, pictures, mirrors, statues (in addition beds, sofas, and upholstered chairs, which all require plastic wrap).

ii) Damage to the mechanical, electronic or other operation of radios, phonographs, clocks, appliances, musical instruments and other equipment, irrespective of who packed or unpacked such articles.

ii) deterioration of or damage to perishable foods, plants or pets.

iv) Loss of contents of consignor packed articles unless the containers used are inspected and articles are listed on the bill of Lading and receipted for, by the carrier.

c) damage to any load of a complete set or unit when only part of such set is damaged or lost in which event the carrier shall only be liable for repair or recovering of the lost or damaged piece or pieces.

d) Damage to articles picked up or delivered in bad weather such as, but not limited to rain, hail, or snow.

e) Damage or loss to the goods at place or places of pick up or Delivery at which the consignor or his agent is not in attendance.

f) Damage or loss of articles packed in plastic bags.

g) Damage to all articles or surrounding structures during hosting.

h) Damage to articles made from press board, particle board or Wafer board, or similar structured materials.

i) Damage to any article left unpacked by the customer. These included but are not limited to mattresses, stereos, vases, pictures, Bikes, computers, speakers, and planter pots. (Padding of these articles by the carrier or his agent is not considered packing and therefore exempt from liability).

J) Damage to articles packed in cartons by consignor, unless Carton is physically damaged by carrier or his agent and noted at Time of delivery unless improperly packed boxes or poor quality Corrugate causes this damage.

K) Damage to surrounding structures. These include but are not Limited to floors, walls, ceilings, railings and driveways.

L) Damage to all goods caused by fluids, corrosives, explosives or Similar items within consignor shipment.

m) Loss of articles at apartment type building (Consignor or Consignee or their agent is responsible to secure safe access).

n) Injury to Consignor, Consignee or their agent if they handle or go on any equipment owned, leased or operated by the carrier or His agent.

o) All exemptions from Liability are valid irrespective of waiver being signed.

p) Service booked on behalf of Consignor for a third party service, these included but are not limited to piano tuning, pool table assembly, but instead are limited to that parties contract.

q) Goods delivered or picked up from a location being stacked. This exception does not apply to goods stacked in transit in the carriers’ vehicle or that of his agent(s), or placed in carriers or his agent’s storage.

r) Goods on all transportation, which the Consignor or his agent will be driving.

S) Damage to furniture with glass that are not crated and un-crated by the carrier his agent(s) or employees.

t) Modular furniture

u) Loss, damage, or delay to any goods not described in the bill of lading.

Notice of Claim

a) No carrier is liable for loss, damage or delay to any goods carried under the Bill of Lading unless notice thereof setting out particulars of the shipment of goods and the estimated amount claimed in respect of such loss, damage or delay is provided in writing to the carrier within (15) days after delivery of the goods, or, in the case of failure to make delivery of entire Shipment within six (6) months from the date of shipment.

b) Either the original contracting carrier or the delivery carrier as the case may be, shall acknowledge receipt of claim within seven (7) days of receipt of the claim.

Note: Bill of Lading charges must be paid in full before any Bill of Lading claim can be considered. The carrier reserves the right to repair first.

 
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